ChatNexus User Guide

Everything you need to build, deploy, and manage your ChatNexus AI assistants — step by step.

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Analytics & Reports

Understand how your agents are performing with built-in analytics.

The ChatNexus dashboard provides analytics to help you understand usage patterns, agent performance, and resource consumption. The level of detail available depends on your plan.

Basic Statistics Starter, Pro & Enterprise

Starter, Pro, and Enterprise users have access to basic usage statistics on their dashboard:

  • Total agents and active agents count
  • Total conversations across all agents
  • Total messages sent this month
  • Credit usage - how much of your monthly AI “fuel” has been used
Basic analytics dashboard
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Note: Basic statistics are cached for 60 seconds to ensure fast page loads.
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Free plan: Analytics are locked on Free. Upgrade to Starter or above to track monthly message and credit usage.

Advanced Analytics Pro & Enterprise

Pro and Enterprise users unlock detailed analytics with trend data and per-agent breakdowns:

📈 6-Month Trends

View message volume and credit consumption trends over the past 6 months with visual charts. Spot usage spikes and growth patterns.

🤖 Per-Agent Breakdown

See which agents are getting the most activity - including conversation count, message count, and average conversation length per agent.

🔢 Token Statistics

Track input and output token usage to understand AI consumption costs and optimise your prompts for efficiency.

Advanced analytics with trend charts
Per-agent activity breakdown

Comprehensive Analytics Enterprise

Enterprise users get access to the full suite of analytics, including all Advanced metrics plus additional enterprise-grade insights for compliance, auditing, and operational monitoring.

Analytics Features by Plan

Feature Free Starter Pro Enterprise
Basic stats (agents, messages, credits) - ✓ ✓ ✓
Usage vs. limit tracking - ✓ ✓ ✓
6-month message & credit trends - - ✓ ✓
Per-agent activity breakdown - - ✓ ✓
Token usage statistics - - ✓ ✓
Comprehensive enterprise metrics - - - ✓
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