High‑Risk Use Policy

1. Prohibited High‑Risk Use Cases

You must not use ChatNexus for the following purposes:

1.1 Medical, Legal, Financial, or Professional Advice

Including but not limited to:

• Medical diagnosis, treatment recommendations, or triage
• Legal interpretation or legal counsel
• Financial planning, investment advice, or portfolio management
• Tax advice or migration advice

1.2 Life‑Critical or Safety‑Critical Systems

Including but not limited to:

• Emergency response or dispatch systems
• Medical devices or clinical decision support
• Autonomous vehicles or transportation control
• Industrial control systems (SCADA/ICS)
• Aviation or maritime navigation

1.3 Surveillance or Law‑Enforcement Decision‑Making

Including but not limited to:

• Facial recognition or biometric identification
• Behaviour prediction or profiling
• Criminal risk scoring or sentencing recommendations

1.4 Weapons or Military Applications

Including but not limited to:

• Targeting systems or threat assessment
• Weapon control or guidance
• Combat decision support

1.5 Child Safety or Exploitation Detection

Including but not limited to:

• CSAM detection or classification
• Age verification systems
• Grooming detection

1.6 Deceptive or Manipulative Use

Including but not limited to:

• Impersonation of real individuals
• Deepfake generation or synthetic media misrepresentation
• Covert persuasion or psychological manipulation

2. Restricted Use Cases (Require Written Approval)

The following use cases are not outright prohibited but require prior written approval from ChatNexus before deployment. Contact support@chatnexus.cloud to request approval.

• Education: agents used in educational settings, particularly with minors.
• HR screening: agents involved in recruitment, candidate evaluation, or employee assessment.
• Mental health support: agents providing wellbeing support or crisis resources (not treatment).
• Automated decision‑making: agents making or recommending decisions that materially affect individuals.
• High‑volume public‑facing agents: agents expected to handle more than 10,000 end‑user interactions per month.

Approval may require a signed Data Processing Agreement and additional compliance review.

3. Enforcement

If we determine that your use of ChatNexus violates this Policy, we may take one or more of the following actions:

• Suspend or terminate your account without prior notice.
• Block or disable specific agents that violate this Policy.
• Report illegal activity to the relevant authorities.

We reserve the right to update this Policy at any time. Continued use of the Service after changes constitutes acceptance of the updated Policy.

4. Related Policies

• Terms of Service
• Privacy Policy
• Safety & Compliance
• Data Processing Agreement

5. Contact

For questions about this Policy or to request approval for a restricted use case, contact us: